JUA365 USB 3.0 to Dual HDMI Multi-Monitor Adapter JUA370 / JUA370BE - USB 3.0 Multi-Adapter VGA & Gigabit Ethernet JUA375 - USB 3.0 Multi-Adapter HDMI & Gigabit Ethernet. SKU Item Name Download Page Notes; 103046: USB 3.0 to HDMI Adapter in Black or White: Windows. 103067: USB 3.0 to HDMI Adapter in Silver: Windows.

Mac computers that have any of the following ports can connect to HDMI devices. Learn how to identify the ports on your Mac.

• HDMI port: Connects directly to HDMI using an HDMI cable.
  
• USB-C or Thunderbolt 3 (USB-C) port: Connects to HDMI using an adapter, such as the Apple USB-C Digital AV Multiport Adapter.
• Mini DisplayPort: Connects to HDMI using a third-party Mini DisplayPort to HDMI adapter or cable.

Mac computers that have an HDMI port comply with HDMI 1.4b and support:

• At least 1080p video over HDMI, and some Mac models support higher resolutions when connecting to 4K displays, 5K displays, and Ultra HD TVs
• 8-channel/24-bit audio at 192kHz, Dolby Surround 5.1, and traditional stereo
• HDCP-encrypted playback from iTunes and QuickTime Player (version 10). Safari in macOS Sierra or later also supports HDCP-encrypted playback, if the web page is HTML5-enabled and the content is FairPlay Streaming-enabled and delivered using Media Source Extensions or HTTP Live Streaming.

If using an adapter, check the specifications of the adapter to learn about supported resolutions and other details.

After making the connection

If your Mac doesn't recognize your HDTV, display, or other HDMI device after making the connection:

1. Turn off the HDMI device while your Mac is turned on.
2. Unplug the HDMI cable from your Mac, then plug it in again.
3. Turn on the HDMI device.

If the video on your HDTV or display extends beyond the borders of the screen, open Displays preferences and adjust the Underscan slider for a better fit. Use any of these methods to open Displays preferences:

• Choose Apple () menu > System Preferences, then click Displays.
• Press Shift-Command-A to open the Applications folder. Then double-click System Preferences, then click Displays.
• If your keyboard has brightness controls, press Option–Brightness Up or Option–Brightness Down.

If your HDMI device isn't receiving audio from your Mac:

• Choose Apple menu > System Preferences, then click Sound. In the Output pane, make sure that your HDMI device is selected.
• If you're connecting using a Mini DisplayPort adapter, make sure that your Mac can send audio over Mini DisplayPort.
• If you're connecting from a Mac mini, unplug any audio device that is plugged into your computer's Audio-Out port.

If your Mac goes to sleep while a video is playing or paused, you might see an HDCP error. Quit the app that is playing the video, then open the app again. If the issue continues, choose Apple menu > System Preferences, then click Energy Saver and adjust the settings so that your display doesn't turn off.

Learn more

• If your Mac has an HDMI port, you can use the Apple HDMI to DVI Adapter to connect to a DVI display.
• Mac computers don't support using CEC (Consumer Electronics Control) to control HDMI devices.

Dual Video Resolution Configurations:

3840x2160@60Hz = 1 display / 3840x2160@30Hz = 2 displays / 2560x1440@60Hz = 2 displays / 1920x1080@60Hz = 2 displays

3rd grade reading street. Please Noted: The final resolution of HDMI output depends on your host devices, (Only when your devices support 4K resolution, the video output will be 4K).

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• How to switch Mac device to Extend Mode?

'Setting' → 'Display' → click the 'mirror display' box to switch to Extend mode → then you can drag a window of website/movie to the rightest side of your desktop screen until it disappear on your desktop screen and show up on the external monitor screen.

( Important Note: As Apple company itself limited, for Mac OS devices use in extend mode, the image on the two external screens will be the same.)

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• How to connect Extend Mode for Windows OS?

Right-click desktop→ select Intel display Settings → pop-up Settings screen select display→ select multi-screen display→ expand the desktop

(If the display 3 is not display, please to manually select the display→click apply confirm can set OK).

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• If one of display does not display, How to do?

Right click desktop > Graphics Settings > Select One or More Active Displays.

Friendly Reminders:

• Different systems' setting may be slightly different,If you are not sure how to operate, please feel free to let us know ,we are very gladly to help you; or you can download the (User Guide) in Product information>Technical Specification.
• Make sure the Type C port of your host device supports video output (some for data only), Please reset the default audio output device if you want to play audio via the HDMI devices.
• Not Support Mac devices to output two split screens, including: MacBook Air / Pro, iMac, etc.

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