Created date	Updated date	Affects version	Fix version
HASP-keys	N/A

Aladdin HASP parallel port dongle. After spending a. Day with this, I'm not getting it to work in a. Virtual machine and will probably have to go the dual. Sorry it took so long, but I was just able to test this. The VM was able to see the LPT port via the menu and the HASP license manager software was able to see the dongle.

• The HASP USB dongle can also be the source of the problem. Before contacting the Blancco Technical Support team, do the following: Try connecting the HASP-key to another machine/USB port; After connecting the HASP-key, the drivers for the key should be automatically installed. Alternatively, you can install the drivers manually.
• The Driver Service Pack (DSP) is a printer driver update utility for TEKLYNX software that allows you to quickly download updated printer drivers for your specific printer model. We have a dedicated global driver development team that is constantly creating new drivers to keep up with the vast amount of different manufacturers and printer.
• The HASP USB dongle can also be the source of the problem. Before contacting the Blancco Technical Support team, do the following: Try connecting the HASP-key to another machine/USB port; After connecting the HASP-key, the drivers for the key should be automatically installed. Alternatively, you can install the drivers manually.
• I use an old software protected with HASP4 hardware key to be installed on LPT port. OS must be Windows 32-bit, bacause newer HASP drivers for 64-bit systems cannot support this old piece of hardware (and an old software for 32-bit systems cannot be installed on 64-bit machine).

Blancco related license issues might not always be related the software (Blancco 5, Blancco Drive Eraser, Blancco Mobile Device Eraser, Blancco LUN Eraser, Management Console, etc.). The HASP USB dongle can also be the source of the problem. Before contacting the Blancco Technical Support team, do the following:

1. Try connecting the HASP-key to another machine/USB port
2. After connecting the HASP-key, the drivers for the key should be automatically installed. Alternatively, you can install the drivers manually
3. To check if the key is properly detected follow below steps:
   1. Make sure that the HASP-dongle is connected to the machine.
   2. Open a browser and go to the address: http://localhost:1947/
   3. 'Sentinel Admin Control Center' page will open.
   4. Click on 'Sentinel Keys' on the left panel.
   5. If you can see your HASP-dongle on the list, the key is correctly detected by the machine.

Other issues which may occur:

Issue	Explanation	Resolution
HASP key not detected (in Windows environment)	The drivers have not been installed properly. 7th grade reading articles. Drivers can be either downloaded by Windows or installed automatically when setting up Blancco Management Console	Download Sentinel HASP/LDK Windows GUI Run-time Installer from manufacturer's web site Make sure that you select a version that is compatible with your operating system DO NOT have the USB dongle connected to the computer
HASP key is physically broken	HASP dongle exterior or connector is damaged (bent/broken) Red connectivity led does not light up when the dongle is connected	Contact Blancco Technical Support team Take a screenshot of Blancco HASP Tool GUI
HASP key's battery is dead	Blancco HASP Tool is able to detect a dead battery and will not function properly in such case	Contact Blancco Technical Support team Take a screenshot of the error message
HASP key's clock is out of sync	Sometimes the internal clock of a HASP drive may corrupt. Blancco HASP Tool reads the HASP dongle's internal HASP clock value. If the number does not match the current time (or is not even close, for example: 2070010100), then internal HASP clock is corrupted. 8th grade algebra test. Date is displayed in format YYYY-MM-DD-HH	Contact Blancco Technical Support team Take a screenshot of the error message

If none of the HASP related issues listed above do not seem to be the problem in your case, contact Blancco's Technical Support team and remember to include the following information when submitting your issue ticket:

• HASP key number (the number on the key chain).
• What erasure software are you using? Make sure that you specify which product you are using.
• Also make sure that the licenses always need to match the used Blancco product.
  

Hi all.
I use an old software protected with HASP4 hardware key to be installed on LPT port. OS must be Windows 32-bit, bacause newer HASP drivers for 64-bit systems cannot support this old piece of hardware (and an old software for 32-bit systems cannot be installed on 64-bit machine).
To override the problem I use Oracle VM 32-bit Windows XP guest with 64-bit Windows 7 as a host. To use LPT port I set:
VBoxManage modifyvm XP --lptmode1 LPT1
VBoxManage modifyvm XP --lpt1 0x378 7
where:

Hasp Driver 3.25

XP - name of my VM

Hasp Lpt Driver Windows 7

LPT1 - the number of LPT port on host
0x378 - the address of LPT on the host (0378)

Hasp Lpt1 Driver Updater

7 - IRQ of the LPT on the host

Hasp Windows 10 Driver

Then I install 32-bit key software on the guest - and this works.
Last time I had to clone VM to another machine. I imported VM. Then I set above commands (with proper address, IRQ etc. - no error messages). Then installed hardware key software.
VM starts, but the program which uses hardware key says 'no hardware key'. I tried different things. The problem is I haven't got any device to check if the LPT port is operational, although it is mounted directly on a mainboard (not in a PCIe slot etc.) - so I think it is operational. No other device (like printer) uses this LPT port.

Hasp Lpt1 Driver Installer

Could anybody help me please? LPT is set as an EPC.
Best regards
Maciej